FREQUENTLY ASKED QUESTIONS

CAN I WALK TO KAANAPALI BEACH?


YES, Noah's Hideaway is a short 5-7 min walk through the picturesque Kaanapali Golf Course to the beach, restaurants, and shopping at Whaler's Village.




IS BREAKFAST INCLUDED?


YES, Breakfast is included in the rate. There are no extra hidden fees. A fresh breakfast with hot and cold options is prepared and served poolside daily to all guests.




MAXIMUM NUMBER OF GUESTS?


The maximum number of guests per suite is two (2) people, which means there's a maximum of four (4) guests on property at any given time.




WHAT IS THE CANCELLATION POLICY?


We have recently relaxed our cancellation policy to account for COVID related travel restrictions. CANCELLATION POLICY: A FULL REFUND will be made, as long as 14 days notice of first day of the reservation check-in date is given to Noah's Hideaway.
A FULL CREDIT toward a future reservation shall be given if the cancellation notice is LESS than 14 days from the reservation check-in date.




WHAT TIME IS CHECK-IN and CHECK-OUT


CHECK-IN is 3PM CHECK-OUT is 11AM




WHICH GUEST SUITE IS BETTER?


Both suites offer the same level of luxury, privacy and comfort. They are the same size, but have different layouts: The Koa Suite: - 1 Master Bedroom with King Size Bed - 1 Inegrated sitting area with banquette in the Master Bedroom - 1 Ensuite Spa-inspired bathroom with soaker bath tub and rain shower - Tile Flooring throughout the Suite - Golf course and Neighbor Island View - Private patio with seating - Sonos Sound system, Nespresso Coffee Machine, Ice Machine, Mini Fridge The Eucalypt Suite (Fully renovated in July 2021) -1 Master Bedroom with King Size Bed - 1 Modern Ensuite Bathroom with a Shower (no tub) - 1 Bonus Living area, which is separate from the master bedroom, for lounging. Bright and modern. - Brazilian hardwood flooring - Garden View - Private patio with seating - Sonos Sound system, Nespresso Coffee Machine, Ice Machine, Mini Fridge




WHAT ARE THE CURRENT COVID TESTING REQUIREMENTS FOR MAUI?


Current info on Maui County COVID Testing Requirments can be found here: https://www.mauicounty.gov/2393/Coronavirus-COVID-19-Transportation-Rela Here is some advice from a recent guest of Noah's Hideaway who travelled to Maui from the East Coast: It seemed the hardest part of visiting mike in Maui was finding a place to get tested. After searching through Maui’s testing “partners” it seemed the only ones that could guarantee meeting the 72 hour window were a few hours drive away from here. I decided to take the chance and go through Lets get checked, the company that American Airlines recommends. The cost was $130 for the test kit and was simple enough to follow. Their website is. https://www.letsgetchecked.com/us/en/american-airlines/ You don’t activate the kit online until you are in the timeframe of 72 hours for flying, you then zoom with an “instructor” who walks you through the tests and observes you swabbing yourself. Package is picked up by UPS or dropped off at a UPS store and sent out to the labs by overnight delivery. I got a notice of when the package arrived and received my results 13 hours later. Plenty of time before my flight. I had checked with the airlines to ensure that I could postpone my trip free of charge if I hadn’t received my results in time, but that was not necessary. I did however, postpone my testing and flight by one day due to a snowstorm that happened on the day I was to test. UPS could not verify the my package would be sent out during the storm so I postponed one day. As for Covid, I felt relatively safe going through the airport and flying, felt much safer in Maui than here, numbers of infections much lower and people very good about wearing masks and social distancing.





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